Interessant has been practicing the critical management of our portfolios reputation and how our customer service reviews effect our bottom line for several years. Franchise companies have been buying into this increasingly important aspect over the past 2 years now as well.
With websites such as Trip Advisor, Google+ and the Social Media sites that rule the world there is no room for error.
With our Reputation Management services, Interessant provides our hotels with a dedicated account specialist that provides daily support to the hotels online reviews. From 3rd party sites to brand reviews, we provide daily assistance in answering these reviews and providing genuine feedback to your guests to ensure you maintain franchise compliance.
Want to know more about our offering, please refer to our Reputation Management Presentation (PDF)